Overview

The Delivery Strategy describes the implementation and roll-out plan Learnership Support Systems (Pty) Ltd expects to implement SAQA 93994, LP 94079: NC Labour Relations Practice: Dispute Resolution: Legislation and Human Resource Support for learners over a period of 24 months.

This document should be read with the Curriculum of SAQA 93994, LP 94079: NC Labour Relations Practice: Dispute Resolution: Legislation and Human Resource Support, NQF 5 with the applicable Notional Hours Matrix.

Ideology

The various clustered modules should be used as building blocks to achieve the full qualification. Most learners within Learnership Support Systems (Pty) Ltd will enrol for the full qualification for a period of 24 months.

Alternatively, learners will be able to enrol per module and be assessed in accordance and after achieving all eight modules, be offered the opportunity to write the Final Integrated Summative Assessment to achieve the full qualification.

Within Learnership Support Systems (Pty) Ltd integration is a vital part of the Final Integrated Summative Assessment and hence the development of only one integrated assessment at the end of all eight modules called the Final Integrated Summative Assessment.

Assessment and certification:

1. Formative Assessments

• Formative Assessments is done through the completion of the Formative Assessment Workbook activities that are developed in a developmental nature to measure the learner’s progress and understanding of the content of the learning unit. Formative Assessments is done on all unit standards content to address each specific outcome, assessment criteria.
• The Formative Assessment Workbook is completed during the learning period and is viewed and signed off by the applicable Facilitator.
• Where Unit Standards have been integrated the same approach will be followed to ensure the learner has sufficient understanding of each specific outcome, assessment criteria and in such manner to develop the critical cross-field outcomes of each unit standard through the application of embedded knowledge and practicals to generate the generic skills.
• Formative Assessments makes provision for self-reflection and self-assessment on the critical cross-field outcomes.
• Formative Assessments shall be done continuously and is a pre-requisite prior to the Summative Assessments.

2. Summative Assessments

• Summative Assessments is done through the completion of the Summative Assessment Guide. This Guide is presented to the Learner and should be completed within the prescribed time period.
• The Summative Assessment is module based where the assessments are integrated within the specific module.
  • Integrated Knowledge Questionnaire (Summative Assessment Activity 1) – Which is written in the presence of the Assessor.
  • Practical / Workplace activities (Summative Assessment Activity 2 – 4 or whatever is suitable in accordance with the module) – This is specifically developed to ensure the generic skills as generated through the critical cross-field outcomes are achieved. These practical activities form the portfolio of evidence that the learner should submit in order to be found competent on the specific module.
  • Range statement assessments are integrated with the Knowledge Questionnaire and the Practical activities and are not done separately or with specific questions but are done in a more integrated manner in context with the overall exit level outcomes of the qualification holistically.
• The Summative Assessment also focuses on addressing the specific Exit Level Outcomes of the Qualification within the context of the specific module.
• In the Summative Assessment Guide the learner is responsible to ensure that the following should be completed to ensure the authenticity of the evidence presented:
  • Third Party testimony to ensure the Practical activities have taken place.
  • Logbook recording and signed off by the particular supervisor/mentor/coach/ Facilitator.
• Where learners have not achieved competency they will be reassessed in terms of procedure as set out by the Assessment Policy of Learnership Support Systems (Pty) Ltd. However, the actual assessment will only be done in areas of Not-Yet-Competency and will be on the identical questions (knowledge questionnaire) and practical activities as in the first assessment.

3. Final Integrated Summative Assessments

• The Final Integrated Summative Assessments is done through the completion of the FISA Guide. This Guide is presented to the Learner and should be completed within the prescribed time period.
• The Final Integrated Summative Assessments focuses on the integration of the Exit Level Outcomes of the Qualification and are done when an exit level outcome has been addressed sufficiently.
  E.g. the activity pertaining to Exit Level Outcome 1 can be presented to the learner after successful completion of the Summative Assessment of Module / Module 1 or alternatively the activities are presented to the Learner at the end of the learning programme. Whatever method is more practical for the learner and the Provider and the Workplace will be followed.
• The Final Integrated Summative Assessments takes a more practical approach and will focus on ensuring that the learner is competent in the actual performance measurement of the exit level outcomes. Where necessary knowledge will be tested in terms of Exit Level Outcomes 2, 5, and  6.
• Where learners have not achieved competency they will be reassessed in terms of procedure as set out by the Assessment Policy of Learnership Support Systems (Pty) Ltd. However, the actual assessment will only be done in areas of Not-Yet-Competency and will be on the identical questions (knowledge questionnaire) and practical activities as in the first assessment.
  Integration is done throughout the various modules with the attached Practical Assessments as developed per module. Each Module has been clustered in accordance with SAQA requirements with the necessary integrated assessments that are directed towards Occupational Learning Fields.
• After the completion of module eight or after completing all ten modules (irrespective of the order), learners will be prepared for the Final Integrated Summative Assessment between 2 – 3 weeks of revising the contents of the ten modules in a refreshment approach to ensure the learners are ready for the Final Integrated Summative Assessment.

Implementation Plan/Roll-out Strategy

The implementation plan is organised according to the cluster modules as suitable for Learnership Support Systems (Pty) Ltd.

The clusters have been worked out in accordance with the Exit Level Outcomes of the full qualification but also in accordance with the delivery method of Learnership Support Systems (Pty) Ltd in relation to the qualification.

This is how the SAQA Qualification: 93994, LP 94079 will be presented to learners

FIRST YEAR

Module 1 – Communication and interpersonal management (ELO1 & ELO2)

Module 2 – South Africa Legal Framework (ELO2 & ELO5)

Module 3  – Labour Relations Statutes  (ELO5 & ELO6)

 Module 4 – Labour Dispute Forums (ELO5 & ELO6)

Module 5 – Statutory considerations within Labour Disputes (ELO6)

SECOND YEAR

Module 6 – Fundamentals of Litigation (ELO2 & ELO5 & ELO6)

Module 7 – Conciliations & Arbitrations (ELO3, ELO4 & ELO5)

Module 8 – Awards and internal CCMA processes (ELO4)

Implementation Plan/Roll-out Strategy

The implementation plan is organised according to the cluster modules as suitable for Learnership Support Systems (Pty) Ltd.

The clusters have been worked out in accordance with the Exit Level Outcomes of the full qualification but also in accordance with the delivery method of Learnership Support Systems (Pty) Ltd in relation to the qualification.

This is how the SAQA Qualification: 93994, LP 94079 will be presented to learners

FIRST YEAR

SECOND YEAR

Total credits for programme (Module 1,2,3,4,5,6,7,8): 242

Total Notional Hours for Programme (Module 1,2,3,4,5,6,7,8): 2420

Duration of training (in months): 24 Months